VitalPBX Users: Unlock Powerful Billing Automation with NEON

Vital PBX is a free telephone and communications system designed for companies looking for a flexible and cost effective solution. NEON SOFT is your complete telecom process management solution providing a stable and well tested integration with Vital PBX. This effortless integration is crafted to ease your billing, invoicing, user management and all other telecom business processes. By combining the strengths of Vital PBX with NEON SOFT powerful management tools, businesses can enjoy a centralised system that simplifies complex telecom operations.

What is Vital PBX?

Vital PBX is an open source platform offering a full suite of telephony features without the high costs associated with proprietary systems. 

Flexibility

Install on physical hardware or use as a hosted solution which is ideal for companies of various sizes seeking a scalable communication system.

Powerful architecture

Built on a Linux base paired with the Asterisk toolkit, ensuring a reliable and secure system.

Cost effective

Provides a free solution that can be customised to meet the specific needs of businesses.

How does NEON SOFT integration with Vital PBX works?

NEON SOFT bridges the gap between telecom operations and business process management. The integration with Vital PBX is engineered to automate essential telecom tasks.

Centralised billing

• NEON SOFT automatically collects Call Detail Records (CDRs) from your Vital PBX gateway.
• All data is consolidated into a single multi services invoice, eliminating the need to manage multiple billing sources manually.

Tax management

• With NEON SOFT advanced tax management features, you can manage multi level taxes with ease.
• Specify taxes either on the overall invoice or individually on each invoice line, ensuring compliance and accuracy.

CDR processing

• The system handles automatic CDR collection along with rating and re rating.
• Manual CDR uploads and verifications are supported, using multiple authentication rules such as ANI, authenticated IPs and account names.

Call accounting

• Control credit limits and monitor unbilled usage for both pre pay and post pay customers, ensuring no call goes unaccounted.

Features of NEON SOFT telecom management

NEON SOFT comes loaded with a variety of modules that are designed to improve and simplify telecom operations. Below are some of the core functionalities:

1: Invoicing & estimates

• Generate both automatic and manual invoices.
• Set up recurring or one off charges for pre paid and post paid accounts.
• Create and email estimates directly to clients, then convert them into invoices for a smooth process.

2: Invoice templates

• Utilise an easy to use template designer with drag and drop functionality.
• Customise templates, add your company logo and save multiple designs for future use.

3: Payment providers integration

• NEON SOFT integrates with a variety of payment gateways, allowing you to receive online payments securely within the system.

4: White labeling

• Personalise your platform by white labeling NEON SOFT with your company’s logo and color scheme to maintain brand consistency.

5: Payment reminders

• Automate invoicing processes for due and unpaid invoices with built in payment reminders, reducing manual follow ups.

6: Ticketing

• Manage customer support effectively by using the ticketing module, which keeps all support activities within the same environment.

7: Better customer management

• The inbuilt CRM module helps manage customer workflows, lead generation and lead records, simplifying customer relationship management.

8: Client portal

• Provide clients with a dedicated portal where they can view invoices, payments, CDRs, rates and even make online payments, ensuring timely transactions.

9: Additional core features 

• Centralised reporting and monitoring
• Quality of service (QoS) monitoring
• Fraud and dispute management
• Automatic netting off and credit control
• Comprehensive rate management with vendor hourly stats and LCR lists

Benefits for your business

Integrating Vital PBX with NEON SOFT offers significant advantages that extend beyond simplified communication management:

1: Simplifies processes

Automation of billing, invoicing and tax management reduces manual intervention and errors.

2: Enhanced transparency

Centralised dashboards and detailed analytical data enable better tracking of telecom usage, helping to prevent fraud and ensuring compliance.

3: Improved customer experience

With features like the client portal and automated payment reminders, your customers enjoy transparency and prompt service, which builds trust and loyalty.

4: Operational efficiency

Consolidating multiple telecom processes into a single, unified platform allows your team to focus on core business activities rather than getting bogged down by administrative tasks.

5: Cost savings

A free, open source solution like Vital PBX, combined with the robust management features of NEON SOFT, results in significant cost reductions compared to traditional proprietary systems.

Last but not least

The integration of Vital PBX with NEON SOFT is a powerful solution for companies aiming to simplify their telecom operations. By merging the flexibility and cost effectiveness of Vital PBX with the comprehensive process management tools of NEON SOFT, businesses can achieve centralised billing, precise tax management and efficient CDR processing

This integration not only simplifies complex telecom processes but also provides actionable insights through detailed analytics, which can help prevent fraud and optimise overall performance. Whether you are managing a small business or a large enterprise, the combined capabilities of Vital PBX and NEON SOFT empower you to control communication expenses, enhance customer service and ultimately drive operational efficiency.

Book a Free Demo – NEON SOFT + VitalPBX Integration

If you’re using VitalPBX and still managing your billing manually or through limited systems, it’s time to explore a smarter solution. NEON SOFT offers a seamless integration with VitalPBX that brings automation, accuracy, and efficiency to your telecom operations. From real-time CDR imports and automated invoicing to detailed customer management, reporting, and balance alerts, NEON SOFT is built to handle everything your billing workflow demands. Whether you operate in the retail or wholesale telecom space, the platform is fully adaptable to your business model — including white-label and multi-tenant capabilities for added flexibility.

We invite you to see NEON SOFT in action through a free, personalized demo tailored specifically for VitalPBX users. This demo will give you an inside look at how our integration simplifies your daily processes, reduces human error, and helps you focus on growth rather than admin work. Let our team walk you through the platform’s powerful features, intuitive dashboard, and time-saving automation tools. Book your demo today and discover why NEON SOFT is becoming the go-to billing solution for telecom businesses using VitalPBX.